National President, Hospitality & Tourism Council
Ms. Kanika Hasrat joined as the General Manager at Taj City Centre Gurugram, after her last tenure with Vivanta New Delhi Dwarka as its General Manager where she helped the hotel become a market leader and position itself as the new Vivanta. With an illustrious experience of nearly 25 years Ms. Hasrat has held leadership positions and worked with renowned domestic and international hospitality brands across key cities in India and worldwide. Her expertise lies in improving overall guest satisfaction, bringing innovation in day to day tasks and driving the overall performance of the hotel. With a keen eye for detail, Ms. Hasrat is extremely particular about her hotel rounds and engaging with her guests and associates alike. She opines that a General Manager’s role is diverse and versatile that makes each day different from the last! She has always been a strong believer of harnessing the team’sstrengths and believes in working with a strong focus on quality and strategy. Speaking on her appointment Ms. Kanika Hasrat said, “After a wonderful and tremendously enriching experience of over two and a half years at Vivanta New Delhi Dwarka, I am excited about my new role in the Millennium City. I look forward to working with the dynamic team at Taj City Centre Gurugram and taking the hotel to newer heights by combining cutting-edge hospitality with innovative experiences for our guests and creating new milestones for the hotel.” Ms. Hasrat holds an MBA in Finance and Marketing and is an alumnus from one of India’s top most centres for learning and development. Kanika has won many awards and accolades both within the brands as well as on industry platforms such as Hotelier India and BW Hotelier where she has been awarded as the ‘General Manager of the Year’ in the year 2019 and 2020 respectively. In her leisure time, Kanika enjoys gardening and spending time with her family. Her in-depth knowledge of the industry and ability to collaborate across teams has contributed to her success. In her leisure time, Kanika enjoys gardening, travelling and exploring new cities and cultures with her family.